Terms of Service

Last Updated: January 2026

1. Agreement to Terms

By accessing or using the PitCrew Labs website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our Services.

2. Description of Services

PitCrew Labs provides patient engagement and communication tools designed to help healthcare practices improve their communication with patients. Our Services may evolve over time, and we reserve the right to modify or discontinue features at our discretion.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services in any way that violates applicable laws or regulations
• Transmit any harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our Services or systems
• Interfere with or disrupt the integrity or performance of our Services
• Use the Services to send spam or unsolicited communications

5. Healthcare Compliance

If you are a healthcare provider using our Services to communicate with patients, you are responsible for ensuring compliance with all applicable healthcare regulations, including but not limited to HIPAA and other patient privacy laws.

6. Intellectual Property

The Services and their original content, features, and functionality are owned by PitCrew Labs Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by PitCrew Labs. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

8. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. PitCrew Labs does not warrant that the Services will be uninterrupted, secure, or error-free.

9. Limitation of Liability

In no event shall PitCrew Labs Inc., its directors, employees, partners, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless PitCrew Labs Inc. from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Services or violation of these Terms.

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including if you breach these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

PitCrew Labs Inc.
5900 Balcones Drive #27978
Austin, TX 78731
Email: sales@pitcrewlabs.ai